Business Profile: Jude Robert

  1. What is the name of your business and what is your role? Blue Ticket Companions. I am the Companion Coordinator who liaises between the client, family, and Travel Consultant.
  1. Describe your business in two sentences. We provide a Medical Companion to anyone who requires assistance to travel – local or international.  Examples are unaccompanied minors, families, people with all disabilities (e.g., physical, flying anxiety), individuals, groups, or seniors.
  1. How long have you been in business? Launched September 2019.
  1. How did you get into this business? I was retrenched end of June 2019 from a very stressful and demanding job, so wanted a change.  I came up the idea (sounds unbelievable, I know!) and after lots of research realized that even though this service is available in USA, UK and Europe, there was no service like this in SA so forged ahead!   
  1. What’s the biggest challenge you’ve faced, and how did you overcome it? Definitely C19.  It’s still a current issue as worldwide there are restrictions on entry to many countries.  It’s beyond our control, but we work around it as best we can. 
  1. What single trait/skill could you not have succeeded without? Resilience and patience.
  1. What is the best business advice you’ve received? There is always something you can improve to ensure a better experience for the client.
  1. Your secret to business success is? Listen with your ears, not your mouth.  Learn constantly.  Be kind.
  2. What is your business goal for 2022? Marketing via the travel industry network, social media platforms, and word of mouth. It’s difficult to set targets as the information changes constantly.     
  1. Tell us one thing that not many people know about you? I’m a New Zealander. (I know! I’m “here”) and have been in SA since 1985.